Shipping Policy

Effective Date: September 14, 2026

Thank you for choosing Freedom. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or U.S. public holidays. Processing times may be longer during holidays, sales, or periods of unusually high order volume.

2. Shipping Times

After your order has been processed, delivery typically takes approximately 3–7 business days within the United States.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, incorrect addresses, or circumstances beyond our control.

3. Shipping Charges

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on the product, destination, order size, and shipping method selected.

4. Order Tracking

When tracking information is available, we may provide a tracking number by email after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you provide an incorrect or incomplete address and the package cannot be delivered, additional shipping charges may apply for reshipment.

Please contact us as soon as possible if you notice an error in your shipping information.

6. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your tracking information shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

If your package is delayed or appears to be lost, please contact us at freedomcompany@gmail.com, and we will assist you in determining the next steps.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

We may ask you to provide photographs of the package and the damaged product so that we can investigate the issue and determine an appropriate solution.

8. Shipping Restrictions

We currently focus on shipping orders within the United States.

Certain products may have additional shipping restrictions. Any applicable restrictions will be communicated during the ordering process.

9. Delivery Delays

Freedom is not responsible for shipping delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, government actions, or other unforeseen events.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Freedom
United States
Email: freedomcompany@gmail.com